FAQs
Find answers to the most common questions about ZenLottery, including how the weekly draw works, prizes, payments and supporting your chosen charity.
About ZenLottery
What is ZenLottery?
ZenLottery is a turnkey weekly lottery solution designed to help small and medium-sized charities and good causes generate sustainable, unrestricted income. Your supporters play through your organisation while taking part in the wider ZenLottery draw.
Who is ZenLottery for?
ZenLottery is designed for charities and good causes that want to benefit from lottery fundraising without the cost and administration involved in creating and managing a lottery from scratch.
How can ZenLottery help our charity raise funds?
ZenLottery gives your supporters another way to give regularly while offering them the chance to win prizes each week. More than 50% of ticket sales goes to the good cause being supported.
Setting up your lottery
How do we join ZenLottery?
Get in touch with the ZenterPrize team and tell us about your organisation. We’ll guide you through the process and create your lottery experience ready for your supporters.
Do we need to set up our own lottery?
No. ZenLottery is a turnkey solution, so ZenterPrize takes care of the set-up and ongoing management, helping remove much of the administrative burden from your team.
Are there any set-up fees?
ZenLottery offers clear, transparent pricing, so you’ll understand the costs involved from the outset. Our turnkey model is designed to make launching and managing a charity lottery straightforward and cost-effective.
Will our charity have its own lottery website?
Yes. We create a dedicated lottery microsite for your organisation, giving supporters a branded experience connected to your cause.
Can we promote the lottery to our existing supporters?
Yes. Your lottery can provide an additional regular giving opportunity for your existing supporter base as well as helping you engage new supporters.
Managing your lottery
Who manages the lottery?
ZenterPrize manages the lottery on your behalf. This includes the lottery infrastructure and ongoing administration, allowing your team to concentrate on your cause and supporter relationships.
What support will our charity receive?
You’ll have access to the ZenterPrize team for ongoing support, client relationship management and strategies designed to help develop your lottery over time.
What happens as our lottery grows?
ZenLottery is designed to provide an accessible starting point for lottery fundraising. ZenterPrize can also provide more tailored lottery solutions for organisations whose requirements grow or become more complex.
The weekly draw
When does the ZenLottery draw take place?
The ZenLottery draw takes place every Friday, giving supporters a chance to win every week.
How much does it cost to play?
Each entry costs £1 per week.
What can supporters win?
Supporters have the chance to win a £25,000 jackpot, alongside runner-up prizes.
How are supporters entered into the draw?
Each supporter receives a unique lottery number. Their number is automatically entered into the weekly ZenLottery draw for as long as their entry remains active.
How much goes to the charity?
More than 50% of ticket sales is guaranteed to go to the good cause being supported.
Where can supporters check the results?
Weekly winning numbers are published on the ZenLottery results page, as well as on each individual charity lottery website.
Regulation and responsible play
Is ZenLottery regulated?
Yes. BriteVox Limited, trading as ZenterPrize, is an External Lottery Manager licensed and regulated in Great Britain by the Gambling Commission under account number 57556.
Who can play?
Supporters must be aged 18 or over and physically located in Great Britain when entering.
How does ZenLottery support responsible gambling?
Responsible gambling information and support are provided across the lottery experience, alongside tools and policies including self-exclusion.
Still have a question?
Our team is here to answer your questions and help you find the right solution.




